Wednesday 23rd January 2019

Uptime guarantees

  • Uptime guarantees typically range from between 99.00% to 99.90%
  • Always consider the compensation terms as well as the length of the guarantee;
  • Note: many hosts don’t offer uptime guarantees, or withhold them for customers on cheaper packages.

 

Uptime guarantees

  • Uptime guarantees typically range from between 99.00% to 99.90%
  • Always consider the compensation terms as well as the length of the guarantee;
  • Note: many hosts don’t offer uptime guarantees, or withhold them for customers on cheaper packages.

 

Compare hosts

We compare 18 web hosts against 56 metrics, including monthly and annual pricing and bandwidth, CPU, read/write, storage and database restrictions.

Compare uptime guarantees

Listed below is a comparison of 18 hosts’ uptime guarantees.

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While it may seem intuitive to prioritize hosts based solely on which offers the longest guarantee, the compensation terms – what a web host compensates you in the event it fails to honor the guarantee – are just as important (if not more so).

For example, Dreamhost offers one of the best uptime guarantees of all the web hosts we’ve reviewed (100%).

Its terms stipulate you will be compensated with one day of hosting for every hour of downtime and the compensation is provided in the form of a credit that can be spent on its services.

Again, that may sound good, however when you do the calculation it means the compensation for 24 hours of downtime is roughly $2.88.

Meanwhile, HostGator’s uptime guarantee is 99.90%. The difference between Dreamhost’s and HostGator’s guarantee is 0.10% which, on a monthly basis, equates to about 43 minutes; however, in the event HostGator fails to honor its guarantee it compensates you with one month of free hosting.

It’s also worth noting that some hosts, e.g. Bluehost, InMotion, GoDaddy, etc. don’t offer an uptime guarantee for their cheapest hosting packages.

Uptime guarantee

The table below compares the uptime guarantees of 18 web hosts.

N/A = Not applicable NS = Not specified RBNS = Restricted but not specified

Click on a host to read the full review.

Web hostUptime guaranteeVisit
GoDaddy99.90%Visit
Heart InternetNoVisit
1&199.99%Visit
Namecheap100%Visit
Hostinger99.00%Visit
FatCowNoVisit
Just HostNoVisit
GreenGeeks99.90%Visit
FasthostsNoVisit
A2 Hosting99.90%Visit
Dreamhost100%Visit
HostGator99.90%Visit
InMotion HostingNoVisit
iPageNoVisit
Host Papa99.90%Visit
BluehostNoVisit
Siteground99.90%Visit